Privacy Policy

1. Definitions

“Personal Information” refers to any data that identifies or can be used to identify a specific individual.
“We”, “Us”, “Our” refers to Ganpati Packers and Movers.
“You”, “Your” refers to the customer or website visitor.

2. Information We Collect

• Full name, email address, and phone number
• Pickup and drop locations, inventory details, and preferred date of service
• Browser type, IP address, and device identifiers
• Communications with our support team (emails, chat logs, feedback)
• Any uploaded documents or identity proofs (only when required)

3. How We Use Your Information

• To schedule and manage your move efficiently
• To provide quotations and service updates
• To send booking confirmations and reminders
• To personalize your experience and improve website functionality
• To analyze service performance and trends for internal improvement

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These may include:

• Session cookies to keep you logged in
• Analytics cookies for understanding user behavior
• Preference cookies to remember your settings

You can choose to disable cookies through your browser settings, although some features of our site may not function properly.

5. Data Sharing and Disclosure

• With trusted logistics partners to execute your move
• With customer service providers helping us respond to your inquiries
• With legal authorities when required by law
• With analytics and marketing partners, only after your consent

6. Data Security

We use encryption, firewalls, and secure data storage methods to protect your data. Access to personal data is restricted to authorized personnel only.

7. Your Rights

• Right to access the personal data we hold
• Right to request correction of inaccurate information
• Right to request deletion of your data
• Right to opt out of marketing messages

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from children. If we become aware of such data, we will take steps to delete it promptly.

9. International Data Transfers

If you are accessing our services from outside India, your data may be transferred to and stored in India. We ensure such transfers comply with applicable data protection laws.

10. Consent

By using our website or services, you consent to our Privacy Policy. If we make significant changes, we will notify you by email or through a notice on our website.

11. Grievance Redressal

If you believe your data is being mishandled, you may contact our Grievance Officer:

Name: Bhagat Ram
Email: gpmoversgurgaon@gmail.com
Phone: +91 9999471720

12. Contact Us

For any questions, feedback, or privacy concerns, please reach out:

Email: gpmoversgurgaon@gmail.com
Phone: +91 9999471720